科研成果：

期刊论文

1. Guan, X., Liu, Q., Nie, Z., & Huan, T. (2022). An eye for an eye? Exploring the influence of tourist mistreatment on employee service rule commitment. Journal of Hospitality and Tourism Management, 51, p. 229-237. (SSCI)

2. Guan, X., Xie, L., Shen, W., & Huan, T. (2021). Are you a tech-savvy person? Exploring factors influencing customers using self-service technology. Technology in Society, 65(2), 101564.  (SSCI)

3. Guan, X., Peng, J., & Huan, T. (2021). A study on the influ...